Enjin incident

Issue on claiming Beams

Resolved after 1 hour 55 minutes, affecting Beam Claim, on March 25, 2025.

monitoring Mar 25, 2025, 09:11 AM UTC

A fix has been implemented, and results are being monitored. New Beam claims should now be successful. However, there may be delays in receiving items from previous claims. Your patience is appreciated.

Started
Mar 25, 2025, 08:17 AM UTC
Resolved
Mar 25, 2025, 10:12 AM UTC
Duration
1h 55m
Detected by Pingoru
Mar 25, 2025, 08:17 AM UTC

Affected components

Beam Claim

Update timeline

  1. investigating Mar 25, 2025, 08:17 AM UTC

    A technical issue with Beams is currently being investigated. As a result, assets or NFTs claimed through Beams may not be received while the issue is being resolved. Apologies for the inconvenience.

  2. monitoring Mar 25, 2025, 09:11 AM UTC

    A fix has been implemented, and results are being monitored. New Beam claims should now be successful. However, there may be delays in receiving items from previous claims. Your patience is appreciated.

  3. resolved Mar 25, 2025, 10:12 AM UTC

    This incident has been resolved.

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