Resolved after 9 days 5 hours, affecting DirectAdmin and Apache and 1 more, on August 13, 2024.
We are continuing to see some issues with route convergence but all service should be accessible again.
Affected components
Update timeline
- investigating Aug 13, 2024, 03:24 PM UTC
Our network appears to be intermittently available. This may result in offline sites. We are working on resolving the problem now.
- identified Aug 13, 2024, 03:32 PM UTC
We have identified the issue as a flapping session with one of our transit providers. We have rerouted all traffic while we investigate.
- monitoring Aug 13, 2024, 09:40 PM UTC
We have reestablished the flapping connection and are monitoring for additional issues
- identified Aug 13, 2024, 10:25 PM UTC
The issue is continuing to occur. We are restarting our core router in an attempt to resolve.
- monitoring Aug 15, 2024, 12:54 AM UTC
We are continuing to see some issues with route convergence but all service should be accessible again.
- resolved Feb 06, 2025, 07:38 PM UTC
This incident has been resolved.
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