Endicia incident

Login Issues

Resolved after 2 hours 14 minutes, affecting Endicia Online (Printing postage using a Web Browser) and Endicia Downloadable (Print postage using our Windows application) and 1 more, on September 29, 2025.

investigating Sep 29, 2025, 05:18 PM UTC

Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

Started
Sep 29, 2025, 05:18 PM UTC
Resolved
Sep 29, 2025, 07:32 PM UTC
Duration
2h 14m
Detected by Pingoru
Sep 29, 2025, 05:18 PM UTC

Affected components

Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)

Update timeline

  1. investigating Sep 29, 2025, 05:18 PM UTC

    Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Sep 29, 2025, 07:32 PM UTC

    This incident has been resolved.

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