Resolved after 7 hours 34 minutes, affecting Endicia Online (Printing postage using a Web Browser) and Endicia Downloadable (Print postage using our Windows application) and 1 more, on October 20, 2025.
The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.
Affected components
Update timeline
- monitoring Oct 20, 2025, 05:47 PM UTC
Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history
- monitoring Oct 20, 2025, 11:31 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 12:01 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 12:30 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 01:03 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 01:21 AM UTC
The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.
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