Endicia incident

Password Reset Issues

Resolved after 13 minutes, affecting Endicia Online (Printing postage using a Web Browser), on February 11, 2026.

investigating Feb 11, 2026, 10:03 PM UTC

Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

Started
Feb 11, 2026, 10:03 PM UTC
Resolved
Feb 11, 2026, 10:17 PM UTC
Duration
13m
Detected by Pingoru
Feb 11, 2026, 10:03 PM UTC

Affected components

Endicia Online (Printing postage using a Web Browser)

Update timeline

  1. investigating Feb 11, 2026, 10:03 PM UTC

    Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Feb 11, 2026, 10:17 PM UTC

    This incident has been resolved.

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