Embeddable incident

Some API requests are failing for workspaces that require a fresh data model compilation

Resolved after 45 minutes, affecting Embeddable EU (Builder) and Embeddable EU (Web-Component), on October 19, 2026.

investigating Oct 19, 2026, 07:22 AM UTC

During a planned infrastructure migration, a cloud storage permission was not fully carried over to the updated service account configuration. As a result, the component responsible for compiling data model schemas lost access to a required storage resource, causing API requests to fail for workspaces that triggered a fresh schema compilation. Workspaces operating from an existing cached compilation were unaffected. The missing permission was identified and restored promptly after the first customer report.

Started
Oct 19, 2026, 07:22 AM UTC
Resolved
Oct 19, 2026, 08:07 AM UTC
Duration
45m
Detected by Pingoru
Oct 19, 2026, 07:22 AM UTC

Affected components

Embeddable EU (Builder)Embeddable EU (Web-Component)

Update timeline

  1. investigating Oct 19, 2026, 07:22 AM UTC

    During a planned infrastructure migration, a cloud storage permission was not fully carried over to the updated service account configuration. As a result, the component responsible for compiling data model schemas lost access to a required storage resource, causing API requests to fail for workspaces that triggered a fresh schema compilation. Workspaces operating from an existing cached compilation were unaffected. The missing permission was identified and restored promptly after the first customer report.

  2. resolved Oct 19, 2026, 08:07 AM UTC

    The permission has been restored and service is fully operational

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