Resolved after 1 day 4 hours, affecting Ellucian Workflow - Australia and Ellucian Workflow - Canada and 1 more, on October 21, 2026.
The third-party service disruption affecting Ellucian Workflow has been resolved, and service restoration has been confirmed. Customers who have not yet restored connectivity contact Ellucian Support for assistance.
Affected components
Update timeline
- identified Oct 21, 2026, 03:33 PM UTC
Ellucian Workflow is currently experiencing a service disruption. We are working with our technology partner to address the issue and restore service.
- identified Oct 21, 2026, 04:44 PM UTC
Ellucian Workflow is currently experiencing a service disruption because our third-party technology partner has temporarily taken its underlying services offline as a precautionary security measure while applying security patches.
- monitoring Oct 21, 2026, 05:51 PM UTC
The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.
- monitoring Oct 21, 2026, 06:47 PM UTC
The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.
- monitoring Oct 21, 2026, 08:04 PM UTC
The service disruption affecting Ellucian Workflow is ongoing. Our third-party technology partner continues working to complete the necessary security updates.
- monitoring Oct 22, 2026, 02:07 PM UTC
Our third-party technology partner has restored its underlying services following the security updates. Ellucian is monitoring service availability and validating connectivity for Ellucian Workflow.
- monitoring Oct 22, 2026, 04:14 PM UTC
Our third-party technology partner has restored its underlying services following the security updates. Ellucian is monitoring service availability and validating connectivity for Ellucian Workflow.
- resolved Oct 22, 2026, 08:11 PM UTC
The third-party service disruption affecting Ellucian Workflow has been resolved, and service restoration has been confirmed. Customers who have not yet restored connectivity contact Ellucian Support for assistance.
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