Elevate incident

Elevate Data Services - Partial Outage - Cedaredge Area

Resolved after 6 hours 32 minutes, affecting Cedaredge, on July 15, 2026.

monitoring Jul 15, 2026, 11:31 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 15, 2026, 10:31 PM UTC
Resolved
Jul 16, 2026, 05:04 AM UTC
Duration
6h 32m
Detected by Pingoru
Jul 15, 2026, 10:31 PM UTC

Affected components

Cedaredge

Update timeline

  1. identified Jul 15, 2026, 10:31 PM UTC

    The Elevate Network Operations Center (NOC) has identified a head end equipment issue affecting subscribers in the Cedaredge area. Our engineering team is actively investigating and working to resolve the problem. This event is impacting approximately 160 subscribers. Updates will be shared here as they become available. Thank you for your patience as we work to restore normal service.

  2. monitoring Jul 15, 2026, 11:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2026, 05:04 AM UTC

    This incident has been resolved.

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