Eleos Technologies incident

Document delivery delayed

Resolved after 8 minutes, affecting Document Hub and Drive Axle and Document Delivery, on July 16, 2026.

resolved Jul 16, 2026, 12:31 PM UTC

We've processed all delayed documents and new documents are being processed within our target processing time. We're sorry for the disruption. If you see unexpected behavior or remaining issues, please contact support for assistance.

Started
Jul 16, 2026, 12:23 PM UTC
Resolved
Jul 16, 2026, 12:31 PM UTC
Duration
8m
Detected by Pingoru
Jul 16, 2026, 12:23 PM UTC

Affected components

Document Hub and Drive AxleDocument Delivery

Update timeline

  1. monitoring Jul 16, 2026, 12:23 PM UTC

    Document processing times are increased and documents are currently delayed by about 30 minutes. We've mitigated the underlying issue and we are nearly done processing the queue of delayed documents. We'll post another update when the remaining backlog is fully processed.

  2. monitoring Jul 16, 2026, 12:23 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jul 16, 2026, 12:31 PM UTC

    We've processed all delayed documents and new documents are being processed within our target processing time. We're sorry for the disruption. If you see unexpected behavior or remaining issues, please contact support for assistance.

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