Eleos Technologies incident

App Manager Eleos Platform Metrics Are Not Loading

Resolved after 1 hour 24 minutes, affecting App Manager, on January 6, 2026.

resolved Jan 06, 2026, 05:41 PM UTC

Our upstream provider has indicated this issue has been resolved, and we're seeing Platform Metrics successfully load in App Manager.

Started
Jan 06, 2026, 04:17 PM UTC
Resolved
Jan 06, 2026, 05:41 PM UTC
Duration
1h 24m
Detected by Pingoru
Jan 06, 2026, 04:17 PM UTC

Affected components

App Manager

Update timeline

  1. monitoring Jan 06, 2026, 04:17 PM UTC

    Platform Metrics in App Manager are failing to load for users during this time due to an issue with an upstream provider. We're monitoring and will post updates as we receive them from our provider.

  2. monitoring Jan 06, 2026, 05:02 PM UTC

    We are continuing to monitor as we await for more updates from our upstream provider at this time.

  3. monitoring Jan 06, 2026, 05:24 PM UTC

    Platform Metrics in App Manager seem to be loading now for some users as our upstream provider have indicated that they have deployed a fix and are monitoring the rollout. We'll continue to provide more updates as we receive them.

  4. resolved Jan 06, 2026, 05:41 PM UTC

    Our upstream provider has indicated this issue has been resolved, and we're seeing Platform Metrics successfully load in App Manager.

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