Eleos Technologies incident

Delayed Document Delivery

Resolved after 30 minutes, affecting Document Delivery, on January 29, 2026.

resolved Jan 29, 2026, 08:54 PM UTC

As of 20:44 UTC document delivery times have returned to normal. Please reach out to support if you have any questions or concerns: [email protected]. We apologize for the inconvenience.

Started
Jan 29, 2026, 08:23 PM UTC
Resolved
Jan 29, 2026, 08:54 PM UTC
Duration
30m
Detected by Pingoru
Jan 29, 2026, 08:23 PM UTC

Affected components

Document Delivery

Update timeline

  1. investigating Jan 29, 2026, 08:23 PM UTC

    We are currently investigating delays with document delivery.

  2. identified Jan 29, 2026, 08:41 PM UTC

    We have identified the issue and applied a fix, document processing times are starting to resolve.

  3. resolved Jan 29, 2026, 08:54 PM UTC

    As of 20:44 UTC document delivery times have returned to normal. Please reach out to support if you have any questions or concerns: [email protected]. We apologize for the inconvenience.

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