Eleos Technologies incident
Delays in message delivery and notifications
Resolved after 37 minutes, affecting API and Mobile Apps, on April 3, 2026.
We have identified the cause of the notification delay, and are continuing to see notifications processed normally. Notifications were delayed between the period of 4/3/2026 18:09 UTC and 4/3/2026 18:31 UTC for a total period of 22 minutes.
Affected components
Update timeline
- investigating Apr 03, 2026, 06:28 PM UTC
We are currently investigating possible delays in message notifications to drivers, and delays in integrating messages from drivers to messaging services. We will provide an update in 20 minutes.
- monitoring Apr 03, 2026, 06:46 PM UTC
Message notifications are no longer delayed as of 18:32 UTC. Notifications were delayed between the period of 18:09 UTC and 18:31 UTC. Upon further investigation, messages integrated to messaging services were not delayed. Only message notifications to drivers - including new messages and updating message counts on app icons were delayed during the incident period.
- resolved Apr 03, 2026, 07:06 PM UTC
We have identified the cause of the notification delay, and are continuing to see notifications processed normally. Notifications were delayed between the period of 4/3/2026 18:09 UTC and 4/3/2026 18:31 UTC for a total period of 22 minutes.
Your product runs on more than Eleos Technologies
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services