Eleos Technologies incident

Points of Interest (POI) Elevated Error Rates

Resolved after 21 minutes, on May 26, 2026.

resolved May 26, 2026, 04:34 PM UTC

Between 15:55 UTC and 16:16 UTC the Eleos Platform had elevated error rates for the Points of Interest (POI) API. This would have manifested as failing requests to the API for managing POI layers, along with POI layers and icons failing to render in the routing overview screen in the mobile apps. At this time, the error rates have resolved and POI functionality is back to nominal.

Started
May 26, 2026, 03:55 PM UTC
Resolved
May 26, 2026, 04:16 PM UTC
Duration
21m
Detected by Pingoru
May 26, 2026, 03:55 PM UTC

Update timeline

  1. resolved May 26, 2026, 04:34 PM UTC

    Between 15:55 UTC and 16:16 UTC the Eleos Platform had elevated error rates for the Points of Interest (POI) API. This would have manifested as failing requests to the API for managing POI layers, along with POI layers and icons failing to render in the routing overview screen in the mobile apps. At this time, the error rates have resolved and POI functionality is back to nominal.

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