Eleos Technologies incident

Missing reporting data in App Manager

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Resolved after 20 hours 10 minutes, on December 5, 2024.

resolved Dec 06, 2024, 04:43 PM UTC

Due to a configuration error, between 2024-12-05 at 20:27 UTC and 2024-12-06 at 16:37 UTC, Eleos Platform Metric charts in App Manager failed to display data. We have corrected the issue and confirmed that the charts are now displaying correctly.

Started
Dec 05, 2024, 08:27 PM UTC
Resolved
Dec 06, 2024, 04:37 PM UTC
Duration
20h 10m
Detected by Pingoru
Dec 05, 2024, 08:27 PM UTC

Update timeline

  1. resolved Dec 06, 2024, 04:43 PM UTC

    Due to a configuration error, between 2024-12-05 at 20:27 UTC and 2024-12-06 at 16:37 UTC, Eleos Platform Metric charts in App Manager failed to display data. We have corrected the issue and confirmed that the charts are now displaying correctly.

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