Elements.cloud incident
Salesforce connectivity issues causing sync failures for some customers
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Resolved after 4 hours 26 minutes, on November 7, 2024.
We are pleased to let you know that the sync issues have been fixed. Apologies for any inconvenience caused.
Update timeline
- identified Nov 07, 2024, 11:26 AM UTC
Due to Salesforce connectivity issues and multiple SF instances offline, some of our customers might experience sync issues. This results in sync failures. We are aware of the issue, and are in contact with Salesforce, waiting for their team to bring those orgs back online.
- resolved Nov 07, 2024, 03:52 PM UTC
We are pleased to let you know that the sync issues have been fixed. Apologies for any inconvenience caused.
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