Elastic Cloud incident

Serverless project creation delayed or failing

Resolved after 4 hours 42 minutes, affecting Elastic Cloud Serverless, on August 13, 2026.

resolved Aug 13, 2026, 08:40 AM UTC

We've resolved the issue affecting Serverless project creation and modifications. All systems are now operating normally.

Started
Aug 13, 2026, 03:57 AM UTC
Resolved
Aug 13, 2026, 08:40 AM UTC
Duration
4h 42m
Detected by Pingoru
Aug 13, 2026, 03:57 AM UTC

Affected components

Elastic Cloud Serverless

Update timeline

  1. investigating Aug 13, 2026, 03:57 AM UTC

    We are investigating failures with Serverless project creation.

  2. investigating Aug 13, 2026, 05:28 AM UTC

    We're currently investigating an issue affecting Serverless project creation and modifications. You may experience delays or failures when creating new projects or updating existing project settings. What's affected: - Creating new Serverless projects - Modifying project settings in the Cloud UI or over the API What's not affected: - Running Serverless projects continue to operate normally - Existing project workloads are unimpacted We'll provide an update within 2 hours, or sooner if the situation changes.

  3. monitoring Aug 13, 2026, 06:04 AM UTC

    We've identified and resolved the issue affecting Serverless project creation and modifications. Our fix has been deployed, and all services are operating normally. Current status: - Creating and modifying Serverless projects is fully operational - All systems are performing as expected We're continuing to monitor closely for any recurrence.

  4. resolved Aug 13, 2026, 08:40 AM UTC

    We've resolved the issue affecting Serverless project creation and modifications. All systems are now operating normally.

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