Elastic Cloud incident
Missing Metrics in Cloud Console — US East (us-east-1)
Resolved after 3 hours 53 minutes, on April 28, 2026.
We are continuing to see signs of stabilization and monitoring as the system recovers, but metrics visualizations in the Cloud console remains impacted until recovery is complete. We will provide a further update in 1 hour, or when there is a change in status.
Update timeline
- investigating Apr 28, 2026, 02:46 PM UTC
Some users are seeing missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the us-east-1 (US East) region. Some recent metric data may not appear in charts or monitoring views. We are actively investigating and will provide another update within 30 minutes.
- investigating Apr 28, 2026, 03:57 PM UTC
Our investigation is ongoing. Some early signs of stabilisation have been observed, but metrics visualizations in the Cloud console remain impacted. We will provide a further update within 30 minutes.
- investigating Apr 28, 2026, 04:32 PM UTC
Our investigation is ongoing. We continue to see early signs of stabilization, but metrics visualizations in the Cloud console remain impacted. We will provide a further update in 1 hour, or when there is a change in status.
- identified Apr 28, 2026, 05:39 PM UTC
We are continuing to see signs of stabilization and monitoring as the system recovers, but metrics visualizations in the Cloud console remains impacted until recovery is complete. We will provide a further update in 1 hour, or when there is a change in status.
- resolved Apr 28, 2026, 06:40 PM UTC
The system has recovered and functionality has returned to normal.
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