Elastic Cloud incident

Managed OTLP Endpoint & Managed Intake Service ingestion issues on GCP us-central1

Resolved after 1 hour 16 minutes, affecting Managed Intake Service Availability and Managed Inputs, on November 21, 2025.

monitoring Nov 21, 2025, 05:48 AM UTC

Ingestion rates are back to normal, we're currently monitoring the situation.

Started
Nov 21, 2025, 04:52 AM UTC
Resolved
Nov 21, 2025, 06:09 AM UTC
Duration
1h 16m
Detected by Pingoru
Nov 21, 2025, 04:52 AM UTC

Affected components

Managed Intake Service AvailabilityManaged Inputs

Update timeline

  1. investigating Nov 21, 2025, 04:52 AM UTC

    We are aware of ingestion problems in Managed OTLP Endpoint & Managed Intake Service for GCP us-central1 region since 0338 UTC. Other regions remain unaffected. We are currently investigating the problem. We will publish more information as it becomes available. Next update in 1 hr

  2. investigating Nov 21, 2025, 05:11 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 21, 2025, 05:48 AM UTC

    Ingestion rates are back to normal, we're currently monitoring the situation.

  4. resolved Nov 21, 2025, 06:09 AM UTC

    Ingestion rates are normal, the incident is resolved

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