Elastic Cloud incident

Azure — Serverless projects

Resolved after 12 hours 43 minutes, on November 28, 2025.

monitoring Nov 29, 2025, 10:08 AM UTC

We have completed the roll out of the fix and are monitoring to confirm resolution. We will post an update in an hour or sooner.

Started
Nov 28, 2025, 10:42 PM UTC
Resolved
Nov 29, 2025, 11:25 AM UTC
Duration
12h 43m
Detected by Pingoru
Nov 28, 2025, 10:42 PM UTC

Update timeline

  1. investigating Nov 28, 2025, 10:42 PM UTC

    We are currently investigating an increase in HTTP 502 errors affecting Serverless projects running in Azure regions.

  2. investigating Nov 29, 2025, 12:02 AM UTC

    We are continuing our investigation into the intermittent 5xx errors in Azure Serverless projects. We will update again in an hour.

  3. identified Nov 29, 2025, 01:24 AM UTC

    We have identified a potential fix that we are in the process of rolling out. We anticipate this to be complete in approximately 3-4 hours. We will update when this process is complete.

  4. identified Nov 29, 2025, 05:20 AM UTC

    We are continuing the rollout of the potential fix. We will update again in an hour

  5. identified Nov 29, 2025, 06:50 AM UTC

    We are continuing the rollout of the potential fix. We will update again in an hour

  6. identified Nov 29, 2025, 07:50 AM UTC

    We are continuing the rollout of the potential fix. We will update again in an hour

  7. monitoring Nov 29, 2025, 10:08 AM UTC

    We have completed the roll out of the fix and are monitoring to confirm resolution. We will post an update in an hour or sooner.

  8. resolved Nov 29, 2025, 11:25 AM UTC

    The fix is working as expected. This issue is resolved

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