Elastic Cloud incident
AutoOps button disabled for some deployments created after December 3
Resolved after 3 hours 33 minutes, affecting AutoOps, on December 11, 2025.
We have completed the roll out of the fix and are monitoring to confirm resolution. We will post an update in an hour or sooner.
Affected components
Update timeline
- identified Dec 11, 2025, 04:50 PM UTC
We are aware of an issue impacting deployments created after December 3rd that causes the AutoOps button to appear greyed out. Affected AWS regions are af-south-1, ap-east-1, ap-northeast-2, aws-ap-southeast-2, ca-central-1, me-south-1, sa-east-1, eu-north-1, eu-south-1, eu-west-3, us-west-1, eu-central-2. The us-central-1 GCP region is also affected. Our engineers have been engaged and are currently working on a resolution. We will provide an update within 1 hour, or sooner if appropriate
- identified Dec 11, 2025, 05:58 PM UTC
Our engineers have deployed a change and new deployments will be able to use AutoOps. We are still working on fixing the affected deployments between December 3 and today. We will provide an update within 1 hour, or sooner if appropriate.
- monitoring Dec 11, 2025, 06:56 PM UTC
We have completed the roll out of the fix and are monitoring to confirm resolution. We will post an update in an hour or sooner.
- resolved Dec 11, 2025, 08:23 PM UTC
The fix is working as expected. This issue is resolved
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