Elastic Cloud incident

Issues with Email Alerts

Resolved after 6 hours 50 minutes, on May 8, 2026.

resolved May 09, 2026, 01:01 AM UTC

This issue is now resolved. Email delivery has been successful with no monitored issues.

Started
May 08, 2026, 06:10 PM UTC
Resolved
May 09, 2026, 01:01 AM UTC
Duration
6h 50m
Detected by Pingoru
May 08, 2026, 06:10 PM UTC

Update timeline

  1. investigating May 08, 2026, 06:10 PM UTC

    We are currently investigating reports that some customers may be facing issues with email alerts.

  2. monitoring May 08, 2026, 11:11 PM UTC

    A solution has been implemented, and email delivery has resumed. We are continuing to track the situation closely and will provide another update once considered resolved.

  3. resolved May 09, 2026, 01:01 AM UTC

    This issue is now resolved. Email delivery has been successful with no monitored issues.

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