Elastic Email incident

Degraded Service

Resolved after 1 hour 22 minutes, on September 1, 2026.

resolved Sep 01, 2026, 09:08 AM UTC

The issue causing the service outage has been fully resolved. All systems are now operating normally. We sincerely apologize for the inconvenience, and thank you for your patience during the disruption. Please contact our support team if you notice any further issues.

Started
Sep 01, 2026, 07:45 AM UTC
Resolved
Sep 01, 2026, 09:08 AM UTC
Duration
1h 22m
Detected by Pingoru
Sep 01, 2026, 07:45 AM UTC

Update timeline

  1. monitoring Sep 01, 2026, 07:25 AM UTC

    Currently, we are experiencing degraded services affecting a subset of customers. Our engineers are actively investigating the problem, and we will update this status page with further information as soon as it is available. We apologize for any inconvenience this may be causing.

  2. investigating Sep 01, 2026, 07:25 AM UTC

    Status changed to: Investigating

  3. monitoring Sep 01, 2026, 07:38 AM UTC

    Service has been restored, and systems are coming back online. We are closely monitoring performance and stability to ensure full recovery.

  4. resolved Sep 01, 2026, 09:08 AM UTC

    The issue causing the service outage has been fully resolved. All systems are now operating normally. We sincerely apologize for the inconvenience, and thank you for your patience during the disruption. Please contact our support team if you notice any further issues.

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