Eftsure incident

Technical Issue when using default template for NZ suppliers when using the 'Payment Review'.

Resolved after 22 hours 25 minutes, affecting Payments Review, on March 20, 2025.

resolved Mar 21, 2025, 12:41 AM UTC

Dear Eftsure customer, Just letting you know that this issue has been fixed now and the NZ Payment review is up and running fine now. Thank you for your patience.

Started
Mar 20, 2025, 02:16 AM UTC
Resolved
Mar 21, 2025, 12:41 AM UTC
Duration
22h 25m
Detected by Pingoru
Mar 20, 2025, 02:16 AM UTC

Affected components

Payments Review

Update timeline

  1. identified Mar 20, 2025, 02:16 AM UTC

    Dear Eftsure Customer, We have identified a technical issue with the NZ payment review when using our default template. Our development team are looking into it with utmost priority and a fix should be deployed very soon. Apologies for the inconvenience and thank you for bearing with us.

  2. resolved Mar 21, 2025, 12:41 AM UTC

    Dear Eftsure customer, Just letting you know that this issue has been fixed now and the NZ Payment review is up and running fine now. Thank you for your patience.

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