Eftsure incident
We are currently experiencing a technical issue with verification requests not going out
Resolved after 4 hours, affecting Supplier Management, on April 15, 2025.
We have identified the cause and our engineers have created a hotfix for the issue
Affected components
Update timeline
- investigating Apr 15, 2025, 06:46 AM UTC
Dear Eftsure customer, We are currently experiencing a technical issue with the verification request. When triggering a verification request, it is not going out, or it is already showing a pending onboarding when no verification email went out. Our development team are looking into it with our utmost priority, and once they isolate the issue, they will be able to work and deploy a fix for it. Thank you for your patience and cooperation. The Eftsure Team.
- resolved Apr 15, 2025, 10:47 AM UTC
We have identified the cause and our engineers have created a hotfix for the issue
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