Resolved after 11 hours 22 minutes, affecting Supplier Onboarding, on May 13, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Supplier Onboarding
Update timeline
- investigating May 13, 2025, 08:14 AM UTC
We are currently investigating an issue where certain onboarding-related emails are not being sent
- identified May 13, 2025, 08:26 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 13, 2025, 08:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2025, 11:22 AM UTC
This incident has been resolved.
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