Eftsure incident
Error message when attending to a verification request.
Resolved on July 14, 2025.
Dear Eftsure customers, Please be aware that some supplier users might encounter an error message when clicking next in Step 2 of a verification request. Our engineering team has identified the root cause and has deployed a fix already. We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team. Thank you for bearing with us. Sincerely, The Eftsure Team
Update timeline
- resolved Jul 15, 2025, 10:09 AM UTC
Dear Eftsure customers, Please be aware that some supplier users might encounter an error message when clicking next in Step 2 of a verification request. Our engineering team has identified the root cause and has deployed a fix already. We appreciate your patience and understanding throughout the process. If you have any further questions or notice anything unusual, please don’t hesitate to reach out to our support team. Thank you for bearing with us. Sincerely, The Eftsure Team
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