eero incident
eero Cloud connectivity is degraded due to 3rd party outage
Resolved after 10 days 9 hours, affecting eero Mobile Apps and eero Insight, on July 24, 2026.
The 3rd party service outage has recovered and cloud functionality should be back to normal. We're working to address false outages that were triggered.
Affected components
Update timeline
- investigating Jul 24, 2026, 01:00 PM UTC
A 3rd party service outage is impacting eero cloud connectivity, leading to incorrect status reporting and potentially disrupting functionality in eero Insight and the eero App.
- identified Jul 24, 2026, 02:03 PM UTC
The 3rd party service outage has recovered and cloud functionality should be back to normal. We're working to address false outages that were triggered.
- resolved Aug 03, 2026, 10:58 PM UTC
This incident has been resolved and false outages have been addressed.
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