eero incident

Some False Positives on Outage Reporting

Resolved after 15 hours 21 minutes, affecting eero Insight, on April 10, 2026.

monitoring Apr 11, 2026, 12:32 AM UTC

This issue has been addressed and false positives are no longer expected to be present. We will continue to monitor for any further issues.

Started
Apr 10, 2026, 11:09 PM UTC
Resolved
Apr 11, 2026, 02:31 PM UTC
Duration
15h 21m
Detected by Pingoru
Apr 10, 2026, 11:09 PM UTC

Affected components

eero Insight

Update timeline

  1. investigating Apr 10, 2026, 11:09 PM UTC

    We're currently investigating an issue that's causing false positive in outages-related data in eero Insight.

  2. monitoring Apr 11, 2026, 12:32 AM UTC

    This issue has been addressed and false positives are no longer expected to be present. We will continue to monitor for any further issues.

  3. resolved Apr 11, 2026, 02:31 PM UTC

    This incident has been resolved.

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