eero incident

Some Insight dashboards are experiencing performance degradation

Resolved after 2 days 23 hours, affecting eero Insight, on March 23, 2025.

identified Mar 25, 2025, 10:56 PM UTC

The team has established the root cause and is working on restoring full functionality to all affected areas.

Started
Mar 23, 2025, 12:00 AM UTC
Resolved
Mar 25, 2025, 11:11 PM UTC
Duration
2d 23h
Detected by Pingoru
Mar 23, 2025, 12:00 AM UTC

Affected components

eero Insight

Update timeline

  1. investigating Mar 25, 2025, 10:55 PM UTC

    Database performance degradation is causing some eero Insight dashboards to load slowly or timeout.

  2. identified Mar 25, 2025, 10:56 PM UTC

    The team has established the root cause and is working on restoring full functionality to all affected areas.

  3. resolved Mar 25, 2025, 11:11 PM UTC

    This incident has been resolved.

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