Resolved after 6 hours 6 minutes, affecting eero Insight, on July 16, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
eero Insight
Update timeline
- investigating Jul 16, 2025, 02:24 PM UTC
We're currently investigating an issue where some data, such as the Thermal Analysis page, is not loading in eero Insight.
- investigating Jul 16, 2025, 02:24 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 16, 2025, 08:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2025, 01:35 PM UTC
This incident has been resolved.
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