Edmentum incident

Performance Issues: MajorClarity

Resolved after 1 hour 44 minutes, affecting MajorClarity, on January 8, 2026.

resolved Jan 08, 2026, 06:29 PM UTC

This incident has been resolved. We will continue to monitor the performance to the platform.

Started
Jan 08, 2026, 04:45 PM UTC
Resolved
Jan 08, 2026, 06:29 PM UTC
Duration
1h 44m
Detected by Pingoru
Jan 08, 2026, 04:45 PM UTC

Affected components

MajorClarity

Update timeline

  1. investigating Jan 08, 2026, 05:08 PM UTC

    We are currently investigating reports concerning issues logging into the MajorClarity platform.

  2. investigating Jan 08, 2026, 05:09 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 08, 2026, 05:23 PM UTC

    We have identified the root cause and are working to remediate the issue.

  4. monitoring Jan 08, 2026, 06:17 PM UTC

    We have implemented a fix and performance has improved as expected. We will continue to monitor the performance to the platform.

  5. resolved Jan 08, 2026, 06:29 PM UTC

    This incident has been resolved. We will continue to monitor the performance to the platform.

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