Resolved after 4 hours 7 minutes, affecting Courseware and Exact Path, on April 10, 2026.
This incident has been resolved. We will continue to monitor the performance of the platform.
Affected components
Update timeline
- investigating Apr 10, 2026, 01:52 PM UTC
We are currently investigating an issue with Learners for accounts that have Access Control turned on. Learners in such accounts are seeing an error page when logging in and accessing their assignments.
- identified Apr 10, 2026, 03:08 PM UTC
The issue has been identified, and we are working toward the solution.
- monitoring Apr 10, 2026, 05:43 PM UTC
A fix has been implemented, and the platform is performing as expected. We will continue to monitor the platform's performance.
- resolved Apr 10, 2026, 06:07 PM UTC
This incident has been resolved. We will continue to monitor the performance of the platform.
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