Edmentum incident

Study Island Performance Issues

Resolved after 2 hours 38 minutes, affecting Study Island, on April 23, 2026.

resolved Apr 23, 2026, 02:53 PM UTC

This incident has been resolved. We will continue to the monitor Study Island's performance.

Started
Apr 23, 2026, 12:15 PM UTC
Resolved
Apr 23, 2026, 02:53 PM UTC
Duration
2h 38m
Detected by Pingoru
Apr 23, 2026, 12:15 PM UTC

Affected components

Study Island

Update timeline

  1. identified Apr 23, 2026, 02:15 PM UTC

    We are working to resolve issues loading the Study Island platform. The root cause has been identified and we are actively working to implement a fix.

  2. monitoring Apr 23, 2026, 02:29 PM UTC

    A fix has been implemented, and we are seeing the platform return to expected performance levels. We will continue to monitor.

  3. resolved Apr 23, 2026, 02:53 PM UTC

    This incident has been resolved. We will continue to the monitor Study Island's performance.

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