Edmentum incident

Apex Incident

Resolved after 1 hour 5 minutes, affecting Apex Courses and Apex Tutorials, on December 13, 2024.

resolved Dec 13, 2024, 05:26 AM UTC

This issue has been resolved. We will continue to monitor the platform's performance.

Started
Dec 13, 2024, 04:21 AM UTC
Resolved
Dec 13, 2024, 05:26 AM UTC
Duration
1h 5m
Detected by Pingoru
Dec 13, 2024, 04:21 AM UTC

Affected components

Apex CoursesApex Tutorials

Update timeline

  1. identified Dec 13, 2024, 04:55 AM UTC

    We are investigating an issue with ALVS logins.

  2. identified Dec 13, 2024, 04:58 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 13, 2024, 05:26 AM UTC

    This issue has been resolved. We will continue to monitor the platform's performance.

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