Edmentum incident

Apex Login Issues

Resolved after 1 hour 15 minutes, affecting Apex Courses and Apex Tutorials, on April 21, 2025.

monitoring Apr 21, 2025, 02:28 PM UTC

We have identified the issue and implemented a fix. Logins are performing as expected. We will continue to monitor the performance of the platform.

Started: Apr 21, 2025, 01:30 PM UTC
Resolved: Apr 21, 2025, 02:45 PM UTC
Duration: 1h 15m
Detected by Pingoru: Apr 21, 2025, 01:30 PM UTC

Affected components

Apex CoursesApex Tutorials

Update timeline

investigating Apr 21, 2025, 02:06 PM UTC

We are investigating an issue with logins to the Apex platform.
investigating Apr 21, 2025, 02:08 PM UTC

We are continuing to investigate this issue.
monitoring Apr 21, 2025, 02:28 PM UTC

We have identified the issue and implemented a fix. Logins are performing as expected. We will continue to monitor the performance of the platform.
resolved Apr 21, 2025, 02:45 PM UTC

This incident has been resolved.

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