Edmentum incident

Performance issues: Apex Courses and Tutorials

Resolved after 1 hour 4 minutes, affecting Apex Courses and Apex Tutorials, on August 21, 2025.

resolved Aug 21, 2025, 06:26 PM UTC

This incident has been resolved. We will continue to monitor the performance to the platform.

Started
Aug 21, 2025, 05:21 PM UTC
Resolved
Aug 21, 2025, 06:26 PM UTC
Duration
1h 4m
Detected by Pingoru
Aug 21, 2025, 05:21 PM UTC

Affected components

Apex CoursesApex Tutorials

Update timeline

  1. investigating Aug 21, 2025, 05:21 PM UTC

    We are currently investigating loading issues for teachers on the Apex Learning platform. This affects both Courses and Tutorials.

  2. identified Aug 21, 2025, 05:35 PM UTC

    We have identified the root cause and implemented a fix. We will continue to monitor the performance of the platform.

  3. resolved Aug 21, 2025, 06:26 PM UTC

    This incident has been resolved. We will continue to monitor the performance to the platform.

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