Edmentum incident

Exact Path and Courseware Login Issues

Resolved after 18 minutes, affecting Courseware and Exact Path, on September 29, 2025.

resolved Sep 29, 2025, 12:59 PM UTC

This issue has been resolved. If a customer continues to experience any issues, please have them contact our Support Team via phone, email, or chat. Thank you for your support.

Started
Sep 29, 2025, 12:41 PM UTC
Resolved
Sep 29, 2025, 12:59 PM UTC
Duration
18m
Detected by Pingoru
Sep 29, 2025, 12:41 PM UTC

Affected components

CoursewareExact Path

Update timeline

  1. investigating Sep 29, 2025, 12:41 PM UTC

    Exact Path and Courseware are experiencing issues whereby learners and educators are unable to login to ELF. This is a system-wide disruption. Teams are investigating and working to restore normal service as quickly as possible.

  2. resolved Sep 29, 2025, 12:59 PM UTC

    This issue has been resolved. If a customer continues to experience any issues, please have them contact our Support Team via phone, email, or chat. Thank you for your support.

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