Resolved after 3 hours 30 minutes, affecting Edlink API and Edlink Dashboard and 1 more, on June 12, 2025.
A fix has been implemented by Google Cloud and we are monitoring the results. We are now able to connect to the Edlink SFTP servers and API requests are stable.
Affected components
Update timeline
- identified Jun 12, 2025, 06:59 PM UTC
Currently Google Cloud Storage is down globally. This is an insanely rare event. Edlink's API is currently functional, but some requests may fail. The SFTP transfer (Edlink's SFTP servers) are currently down. So new roster data can't be transferred into Edlink via SFTP. Existing roster data is unaffected. Functions of the Edlink Dashboard that involve SFTP (i.e. CSV mapping) may be affected. In some instances, when loading the Administrator Onboarding Flow, Edlink's clients' logos / icons may not load.
- identified Jun 12, 2025, 07:00 PM UTC
Here's a link to the Google Cloud page showing their status: https://status.cloud.google.com/regional/americas
- monitoring Jun 12, 2025, 08:40 PM UTC
A fix has been implemented by Google Cloud and we are monitoring the results. We are now able to connect to the Edlink SFTP servers and API requests are stable.
- resolved Jun 12, 2025, 10:30 PM UTC
Google services are back up and running.
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