Edgenuity incident
Imagine Math - Users in Pre-K to 2nd Grade Experiencing Error Message After Signing In
Resolved after 1 hour 13 minutes, affecting Imagine Math, on September 1, 2026.
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Affected components
Update timeline
- investigating Sep 01, 2026, 07:16 PM UTC
Our team is actively investigating an issue impacting users of Imagine Math. Pre-K through 2nd grade users may experience an error message after signing in. We apologize for the inconvenience and will provide an update soon.
- identified Sep 01, 2026, 07:35 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
- monitoring Sep 01, 2026, 07:42 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
- resolved Sep 01, 2026, 08:29 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
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