Edgenuity incident
Imagine Odysseyware - Educators and Administrators Cannot View Messages and Some Alerts
Resolved after 2 hours 52 minutes, affecting Imagine Odysseyware, on July 6, 2026.
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Affected components
Update timeline
- investigating Jul 06, 2026, 03:15 PM UTC
Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware. Educators and Administrators cannot view messages, and some educators cannot view Student Alerts. We apologize for the inconvenience and will provide an update soon.
- monitoring Jul 06, 2026, 04:56 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
- resolved Jul 06, 2026, 06:08 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
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