Edgenuity incident
Imagine Learning Classroom - Educators Experiencing Wiki Access and Content Issues
Resolved after 4 hours 44 minutes, affecting Imagine Learning EL Education and Imagine Learning Illustrative Mathematics, on October 14, 2025.
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Affected components
Update timeline
- investigating Oct 14, 2025, 03:14 PM UTC
Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Educators are currently experiencing issues with access to the wiki and missing content. This is only impacting EL Education content. The current workaround is to go back to the parent wiki page, and then navigate to the appropriate link. We apologize for the inconvenience and will provide an update soon.
- investigating Oct 14, 2025, 03:30 PM UTC
Further investigation has determined that other curriculum may be impacted, including content from Illustrative Mathematics.
- identified Oct 14, 2025, 04:04 PM UTC
Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
- monitoring Oct 14, 2025, 04:22 PM UTC
Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
- resolved Oct 14, 2025, 07:59 PM UTC
We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
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