Resolved after 2 hours 14 minutes, affecting Mobile Services, on March 9, 2025.
And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.
Affected components
Update timeline
- identified Mar 09, 2025, 04:54 AM UTC
It looks like some people are experiencing an interruption to the ecobee eco+ service. This means that eco+ functionality might be impaired or temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. We appreciate your patience as we’re working hard to fix this issue as quickly as possible. Sorry for any inconvenience. We’ll update you soon.
- resolved Mar 09, 2025, 07:08 AM UTC
And that’s all, folks! The incident we were experiencing with ecobee Mobile Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.
Your product runs on more than ecobee
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services