Resolved after 2 hours 18 minutes, affecting SmartBuildings, on June 18, 2025.
We’re happy to share that the problem we were experiencing with ecobee Smart Buildings has been resolved.
Affected components
Update timeline
- investigating Jun 18, 2025, 05:26 PM UTC
It looks like ecobee Smart Buildings is experiencing a service interruption. The good news is ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment. Rest assured, the ecobee app, web portal and third-party apps will be up and running as soon as possible. We appreciate your patience and apologize for any inconvenience this has caused. Stay tuned for updates.
- monitoring Jun 18, 2025, 07:08 PM UTC
Good news, we’ve fixed the issue and are keeping an eye on the results.
- resolved Jun 18, 2025, 07:44 PM UTC
We’re happy to share that the problem we were experiencing with ecobee Smart Buildings has been resolved.
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