Resolved after 3 hours, affecting Echobox Social, on August 27, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Echobox Social
Update timeline
- investigating Aug 27, 2025, 01:36 PM UTC
TikTok is currently experiencing difficulties with their API, which third-parties (like Echobox) integrate with. This may lead to issues with TikTok pages becoming disconnected from Echobox. We have contacted TikTok and hope they resolve their issue soon. We are monitoring the situation and apologize for any inconvenience caused.
- identified Aug 27, 2025, 03:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 27, 2025, 04:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2025, 04:37 PM UTC
This incident has been resolved.
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