Resolved after 57 minutes, affecting API and Web App, on September 18, 2026.
Upstream provider has fully recovered and addressed the issue. All systems fully functional.
Affected components
Update timeline
- investigating Sep 18, 2026, 10:54 PM UTC
Users are currently unable to login and use the platform due to our upstream authentication and authorization provider having availability issues. We are currently working with the provider to resolve this as soon as possible,
- monitoring Sep 18, 2026, 11:09 PM UTC
The upstream authentication and authorization provider has identified the issue and has started to recover. Most users should now be able to login and use the platform.
- resolved Sep 18, 2026, 11:52 PM UTC
Upstream provider has fully recovered and addressed the issue. All systems fully functional.
- resolved Sep 18, 2026, 11:52 PM UTC
Upstream provider has fully recovered and addressed the issue. All systems fully functional.
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