eCatholic incident

Sendgrid errors impacting email and SMS messaging

Resolved after 1 hour 36 minutes, affecting Text One-time Passwords and Email and 1 more, on May 16, 2025.

monitoring May 16, 2025, 06:02 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 16, 2025, 04:44 PM UTC
Resolved
May 16, 2025, 06:21 PM UTC
Duration
1h 36m
Detected by Pingoru
May 16, 2025, 04:44 PM UTC

Affected components

Text One-time PasswordsEmailEmail One-time PasswordsAuthentication

Update timeline

  1. investigating May 16, 2025, 04:44 PM UTC

    We are currently investigating this issue.

  2. monitoring May 16, 2025, 06:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 16, 2025, 06:21 PM UTC

    This incident has been resolved.

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