EBSCO incident

Service Issue Reported – EBSCO System error when accessing persistent links

Resolved after 55 minutes, affecting EBSCOhost Research Databases and EBSCO Discovery Service and 1 more, on September 1, 2026.

resolved Sep 01, 2026, 04:21 PM UTC

The issues customers reported with users receiving an EBSCO System Error screen when attempting to access some persistent links are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

Started
Sep 01, 2026, 03:25 PM UTC
Resolved
Sep 01, 2026, 04:21 PM UTC
Duration
55m
Detected by Pingoru
Sep 01, 2026, 03:25 PM UTC

Affected components

EBSCOhost Research DatabasesEBSCO Discovery ServicePublication Finder

Update timeline

  1. investigating Sep 01, 2026, 03:25 PM UTC

    We have received reports of an issue with users receiving an EBSCO System Error screen when attempting to access some persistent links. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. resolved Sep 01, 2026, 04:21 PM UTC

    The issues customers reported with users receiving an EBSCO System Error screen when attempting to access some persistent links are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

Your product runs on more than EBSCO

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →