EBSCO incident
eBook order fulfillment in ECM, GOBI and Mosiac is delayed.
Resolved after 7 hours 59 minutes, affecting EBSCOhost Collection Manager and GOBI and 1 more, on July 22, 2026.
The issues customers reported with **eBook order fulfillment in ECM, GOBI and Mosiac is delayed** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Affected components
Update timeline
- investigating Jul 22, 2026, 08:28 PM UTC
Due to an unforeseen issue eBook orders are currently delayed in fulfillment. Orders can be placed in ECM, GOBI, and Mosaic and will be fulfilled as soon as possible. We apologize for the inconvenience.
- resolved Jul 23, 2026, 04:27 AM UTC
The issues customers reported with **eBook order fulfillment in ECM, GOBI and Mosiac is delayed** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
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