EBSCO incident
eBooks returning - "Error occurred please try again later" messages
Resolved after 25 minutes, affecting EBSCO eBooks, on May 12, 2026.
The issues customers reported with eBooks returning - "Error occurred please try again later" messages is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Affected components
Update timeline
- investigating May 12, 2026, 03:38 PM UTC
We have received reports of an issue with eBooks returning - "Error occurred please try again later" messages. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved May 12, 2026, 04:04 PM UTC
The issues customers reported with eBooks returning - "Error occurred please try again later" messages is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
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