Resolved after 5 hours 54 minutes, affecting BiblioGraph, on November 18, 2025.
The latency / slowness reported with Bibliograph are now resolved. Users may experience occasional slow performance while we implement and validate our fixes. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Affected components
Update timeline
- investigating Nov 18, 2025, 02:31 PM UTC
We have received reports of latency / slowness with Bibliograph. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Nov 18, 2025, 08:26 PM UTC
The latency / slowness reported with Bibliograph are now resolved. Users may experience occasional slow performance while we implement and validate our fixes. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
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